PRIVACY POLICY

Effective Date: 01 January 2026

Company Name: HALCRN ENTERPRISES PRIVATE LIMITED
Brand Name: Buynext
Website: https://buynext.online

1. Introduction

Buynext is operated by HALCRN ENTERPRISES PRIVATE LIMITED (“Company”, “we”, “our”, or “us”).

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard your personal information when you visit our website or purchase electronic products from us.

This Privacy Policy is prepared in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”).

By accessing or using our website, you consent to the collection, storage, processing, and use of your information in accordance with this Privacy Policy.

2. Information We Collect

A. Personal Information

When you register, place an order, or contact us, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Payment information processed securely through third-party payment gateways

We do not store complete debit/credit card or banking credentials.

B. Non-Personal / Technical Information

We may automatically collect:

IP address
Browser type and version
Device information
Operating system
Website usage data
Pages visited and browsing duration
Cookies and analytics information

3. How We Use Your Information

We use your personal information for the following purposes:

Processing and fulfilling orders
Providing shipping and delivery services
Sending invoices, confirmations, and updates
Providing after-sales service and warranty support
Responding to customer queries and support requests
Improving website functionality and user experience
Sending promotional offers and marketing communications (only with your consent)
Preventing fraud and ensuring transaction security
Complying with legal, tax, and regulatory obligations

4. Legal Basis for Processing

In accordance with the Digital Personal Data Protection Act, 2023:

We process personal data based on:

Your consent
Contractual necessity
Legal compliance obligations
Legitimate business interests including fraud prevention and service improvement

You may withdraw consent at any time as described in this Policy.

5. Sharing of Information

We do not sell, trade, or rent your personal information.

We may share your information with:

Logistics and courier partners
Payment gateway providers
IT service providers including hosting, analytics, and communication platforms
Government authorities or legal bodies where required by law

All third-party service providers are required to maintain confidentiality and use personal data only for authorized purposes.

6. Data Retention Policy

We retain personal information only for as long as necessary to:

Fulfill order and contractual obligations
Provide after-sales support and warranty services
Comply with legal, taxation, and accounting requirements
Resolve disputes and enforce agreements

Order and transaction records may be retained as required under applicable Indian laws.

After the applicable retention period expires, personal information is securely deleted, anonymized, or destroyed.

7. Children’s Privacy

Our website and services are intended only for individuals aged 18 years and above.

We do not knowingly collect personal data from children under the age of 18 years.

If we become aware that such data has been collected without verified parental or guardian consent, we will promptly delete such information.

Parents or guardians may contact us to request removal of such data.

8. Cookies & Tracking Technologies

Buynext uses cookies and similar technologies to:

Improve website functionality
Analyze website traffic and usage patterns
Store user preferences
Enhance user experience

By continuing to use our website, you consent to the use of cookies in accordance with this Privacy Policy.

You may disable cookies through browser settings; however, certain website features may not function properly.

9. Data Security

We implement reasonable technical and organizational safeguards to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Security measures include:

SSL encryption
Secure payment gateways
Restricted access controls
Security monitoring systems

Despite reasonable efforts, no electronic transmission or storage system can be guaranteed to be completely secure.

10. International Data Transfers

Certain third-party service providers may process or store personal data outside India.

By using our services, you consent to such transfer, storage, and processing of your information subject to reasonable safeguards and applicable legal protections.

11. Your Rights & Withdrawal of Consent

Under applicable laws, including the DPDP Act, 2023, you have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of personal data
Withdraw consent for marketing communications
File grievances regarding personal data processing

Withdrawal of Consent

You may withdraw consent at any time by contacting us at:

📧 info@buynext.online

Withdrawal of consent may affect our ability to provide certain services including order processing, account access, or warranty support.

12. Third-Party Links

Our website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices, content, or security of such third-party websites. Users are encouraged to review their respective privacy policies before sharing personal information.

13. Grievance Officer

In accordance with the Digital Personal Data Protection Act, 2023, the details of our Grievance Officer are provided below:

Name: Mr. Rahul Sharma
Designation: Grievance Officer

Company: HALCRN ENTERPRISES PRIVATE LIMITED

📧 Email: grievance@buynext.online
📞 Phone: +91 9152375198

🏢 Address:
Next To Patel Vanika,
G/241 B-WING Express Zone Mall,
W.E. Highway, Malad East,
Mumbai Suburban, Maharashtra – 400097, India

The Grievance Officer shall acknowledge complaints within a reasonable timeframe and aim to resolve grievances within 30 days from receipt.

14. Policy Updates

We may update or revise this Privacy Policy from time to time to reflect changes in legal, operational, or business requirements.

Updated versions shall be posted on this page along with the revised effective date.

Continued use of our website after such updates constitutes acceptance of the revised Privacy Policy.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

HALCRN ENTERPRISES PRIVATE LIMITED
Brand: Buynext

🌐 Website: https://buynext.online
📧 Email: info@buynext.online
📞 Phone: +91 9152375198

🏢 Registered Address:
HALCRN ENTERPRISES PRIVATE LIMITED
Next To Patel Vanika,
G/241 B-WING Express Zone Mall,
W.E. Highway, Malad East,
Mumbai Suburban, Maharashtra – 400097, India